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Services

Four ways we work together.

Engagements for operators, founders and executives who want automation to change how their organization runs, not sit in a deck.

Planning at a desk: a task board on a laptop and a notebook of sketched charts.

The engagements.

Operations & Automation Roadmap.

2–4 weeks · executive deliverable

For executives and founders who need a clear-eyed plan for where automation and AI create leverage inside their operation, and where they absolutely don't.

Diagnostic
Workflow audit · system mapping · friction inventory
Output
Prioritized roadmap · ROI thesis per initiative
Cadence
Weekly working session · async between
Best for
Operators considering their first serious automation investment
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Agent Build & Deployment.

4–8 weeks · shipped agent

A working agent or workflow engine shipped into your operations. Not a prototype, not a slide. Targeted at one bottleneck, instrumented, and accountable to real numbers.

Scope
One workflow · one agent · one measurable outcome
Deliverable
Production agent · runbooks · ops handoff
Examples
Audit automation · intake routing · reporting · QA loops
Best for
Ops teams ready to ship, not study
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AIOps Framework.

8–12 weeks · long-form architecture

For organizations who want to convert operational data into real-time intelligence, and build the dashboards, signals, and escalation paths that come with it.

Scope
Multi-system instrumentation · data pipelines · live dashboards
Output
Working framework · team training · 90-day adoption plan
Origin
Distilled from a 1,300-room property and a self-hosted AI ops stack
Best for
Mid-market & enterprise operators
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Fractional Operations Architect.

Ongoing · retainer

For founders and operators who want me in the room (weekly, monthly or async) as their thinking partner on systems, automation, and team architecture.

Cadence
Weekly 1:1 · async Slack · monthly review
Focus
Systems · automation · hiring · org design
Commitment
3-month minimum · rolling thereafter
Best for
Founders scaling from chaos to architecture
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Who I work with.

A clear yes.

  • Operators running 100+ person teams.
  • Founders past PMF, drowning in coordination tax.
  • Hospitality, healthcare, logistics, professional services.
  • Executives sponsoring a real automation initiative this year.
  • Teams ready to ship something this quarter.

A clear no.

  • Pre-revenue founders chasing AI hype.
  • Teams who need a deck, not a system.
  • Organizations with no executive sponsor.
  • "Can you do it in two weeks for free?"
  • Anyone allergic to accountability.

How an engagement runs.

  1. Step 1

    Diagnostic call.

    60 minutes · free · no deck

    We talk through what's actually going on inside your operation. I ask sharp questions. You leave with at least one usable observation, whether or not we work together.

  2. Step 2

    Engagement design.

    1 week · written brief

    A one-page brief: what we'll do, what we won't, what success looks like, what it costs. No surprises later.

  3. Step 3

    Build · ship · instrument.

    Variable · weekly review

    I do the work. You see weekly progress, including the parts that aren't working yet. We measure against the success definition from step 02.

  4. Step 4

    Handoff & adoption.

    2 weeks · documented

    Runbooks, training, and a 90-day adoption plan so the work outlives the engagement. If you want me to stay, we roll into a fractional retainer.

Let's have the diagnostic call.