Work · Selected case studies
Systems that scale operators.
Five engagements where I designed the architecture, deployed the automation, and stayed accountable for the output. Each reads like an after-action report — what we built, what shipped, what changed.
Galt House Hotel — front-office command center.
Front Desk Manager · 1,300 rooms · Louisville, KY.
Run the operational command center for one of the most complex lodging environments in the region — airline crew contracts, VIP coordination, revenue-critical billing, 24/7 front-office performance — and make it intelligent, not just functional.
// What I built
Nightly audit & billing reconciliation, automated.
Eliminated manual bottlenecks across nightly audit and billing reconciliation by replacing repetitive checks with automated cross-checks and exception-only review.
Crew manifest intake, four airlines.
Structured intake across UPS, American, FedEx, and Mesa. Block management, room assignment, and last-minute swaps now flow through a single, predictable pipeline.
Performance tracking, in real time.
Service quality, compliance, and team output monitored live. Floor leaders see the signal before guests feel the friction.
Structured onboarding curriculum.
Replaced shadow-and-pray training with a modular onboarding curriculum that ramps new associates 40% faster.
// Outcomes
Onboarding ramp-up
Guest satisfaction
Airline crew ops
Front-office command
LandingEase — AI landing pages, in minutes.
Founder · architect · builder
An AI-powered landing page platform for coaches, consultants, and service professionals — built to remove the bottleneck between idea and execution.
// What I built
Product, end-to-end.
Designed and built the product from concept and positioning to architecture and go-to-market. Non-technical operators generate fully branded, conversion-optimized pages in minutes.
The thesis.
Most landing pages don't fail on design. They fail because the operator can't move fast enough to test. Remove the time tax — conversions follow.
Beep App
Head of HR & Ops
Founding Head of HR & Operations. Built the team, the policies, the dashboards, and the cross-functional workflows that turned a concept into a scalable, structured, revenue-aligned organization.
Recruitifie — 200+ placements made.
Founder & CEO · Pune, India
A full-cycle recruiting platform connecting top talent with leading organizations. 200+ professionals placed across product, ops, and engineering.
// What I built
Full-cycle platform.
Oversaw product strategy, partnerships, and client success. Led cross-functional teams across operations, marketing, and tech. The platform now operates as a self-sustaining placement engine.
// Outcomes
Professionals placed
The Social Synapse
Founder & CEO
A platform connecting startups, entrepreneurs, and visionaries — a centralized hub for networking, resources, and support. Founded, scaled, exited via acquisition.